Privacy & Data

wnibd Privacy Policy

Your personal data belongs to you. This policy explains exactly what wnibd collects, why we collect it, how we protect it, and what rights you have over it at all times.

Last updated: 1 January 2025

How wnibd Keeps Your Data Safe

Privacy at wnibd is not a legal formality — it is a core part of how the platform is built and operated. Here is what that looks like in practice.

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Bank-Grade Encryption

All data transmitted between your device and wnibd is encrypted using TLS 1.3. Stored personal data is encrypted at rest. Your information is never sent or stored in plain text on the wnibd platform.

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No Data Selling

wnibd does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your data is used only to operate and improve the wnibd platform and to comply with legal obligations.

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Minimal Data Collection

wnibd only collects the data that is genuinely needed to operate your account, process payments, and keep the platform secure. We do not collect data for the sake of it, and we do not retain it longer than necessary.

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Full Transparency

This policy tells you everything about how wnibd handles your data — in plain language, not legal jargon. If you have a question that is not answered here, the wnibd support team will explain it directly.

Your Rights, Always

You have the right to access, correct, or delete your personal data held by wnibd at any time. You can also request a copy of your data or ask wnibd to stop processing it for certain purposes.

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Secure Payment Data

wnibd does not store full payment credentials. bKash, Nagad, and Rocket transactions are processed through secure, tokenised payment channels. wnibd never has direct access to your mobile banking PIN or password.

1 Introduction

This Privacy Policy explains how wnibd collects, uses, stores, and protects the personal data of players who register and use the wnibd platform — including the website at wnibd.com and the wnibd mobile application. It applies to all users of wnibd, regardless of how they access the platform.

wnibd is committed to handling your personal data responsibly and transparently. We understand that privacy matters to our players, and we have built our data practices around that understanding. This policy is written in plain language so that every wnibd player can understand exactly what happens to their data.

This Privacy Policy should be read alongside the wnibd Terms and Conditions and the Responsible Gaming policy. Together, these documents form the full agreement between you and wnibd.

By registering an account on wnibd or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, you should not use wnibd.

2 Data We Collect

wnibd collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically through your use of wnibd, and data received from third-party payment processors during transactions.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash/Nagad/Rocket account reference, transaction history Payment processor, deposit/withdrawal activity
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Games played, bets placed, session duration, login times Automatically during platform use
Communications Data Support chat logs, email correspondence When you contact wnibd support

wnibd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.

3 How We Use Your Data

wnibd uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your wnibd account or that you would not reasonably expect.

  • To create and manage your wnibd account and verify your identity.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To provide customer support and respond to your queries.
  • To send you account-related notifications such as transaction confirmations and security alerts.
  • To send promotional communications about wnibd offers and bonuses — only where you have opted in.
  • To comply with legal and regulatory obligations applicable to wnibd.
  • To analyse platform usage and improve the wnibd experience for all players.
  • To enforce the wnibd Terms and Conditions and protect the integrity of the platform.

If wnibd wants to use your data for a new purpose that is not covered by this policy, we will notify you and, where required, seek your consent before doing so.

4 Legal Basis for Processing

wnibd processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance: Processing your data is necessary to provide the wnibd service you have signed up for, including account management and payment processing.
  • Legal obligation: wnibd is required by law to collect and retain certain data for anti-money laundering (AML), Know Your Customer (KYC), and fraud prevention purposes.
  • Legitimate interests: wnibd has a legitimate interest in keeping the platform secure, preventing fraud, and improving the service — provided this does not override your rights.
  • Consent: For optional activities such as receiving promotional emails or SMS from wnibd, we rely on your explicit consent, which you can withdraw at any time.

5 Sharing Your Data

wnibd does not sell your personal data. We share it only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this policy.

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They operate under their own privacy policies and security standards.
  • Identity verification providers: Third-party KYC services may receive your identity documents to verify your age and identity as required by wnibd's compliance obligations.
  • Fraud prevention services: wnibd may share data with fraud detection platforms to protect the platform and its players from illegal activity.
  • Legal authorities: wnibd will disclose personal data to law enforcement or regulatory bodies when required to do so by law or valid legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of wnibd, your data may be transferred to the new entity, subject to the same privacy protections.

wnibd will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.

6 Cookies and Tracking

wnibd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit wnibd.

  • Essential cookies: Required for the wnibd platform to function. These cannot be disabled as they are necessary for login sessions, security, and basic navigation.
  • Analytics cookies: Help wnibd understand how players interact with the platform so we can improve the experience. Data collected is aggregated and anonymised.
  • Preference cookies: Remember your settings and preferences on wnibd, such as language and display options.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using wnibd, but some features may not work as intended. wnibd does not use third-party advertising cookies or cross-site tracking technologies.

7 Data Retention

wnibd retains your personal data only for as long as it is needed for the purposes described in this policy, or as required by law. The retention periods below reflect our standard practice:

  • Account data is retained for the duration of your wnibd account and for 5 years after account closure, in line with standard financial record-keeping requirements.
  • Transaction records are retained for a minimum of 5 years to comply with anti-money laundering regulations.
  • KYC and identity verification documents are retained for 5 years after the end of the customer relationship.
  • Support communications are retained for 2 years from the date of the last interaction.
  • Technical and usage data is retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When data is no longer needed, wnibd deletes or anonymises it securely. You may request early deletion of your data in certain circumstances — see Section 8 for your rights.

8 Your Rights

As a wnibd player, you have meaningful rights over your personal data. wnibd is committed to honouring these rights promptly and without unnecessary barriers.

Your Rights Over Your wnibd Data

These rights apply to all personal data wnibd holds about you. Contact support to exercise any of them.

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Right to Access

Request a copy of all personal data wnibd holds about you. We will provide this within 30 days of your request.

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Right to Rectification

Ask wnibd to correct any inaccurate or incomplete personal data held in your account at any time.

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Right to Erasure

Request deletion of your personal data where wnibd no longer has a legal basis to retain it. Some data must be kept by law.

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Right to Restriction

Ask wnibd to pause processing of your data in certain circumstances, for example while a dispute is being resolved.

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Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

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Right to Object

Object to wnibd processing your data for direct marketing or where processing is based on legitimate interests.

To exercise any of these rights, contact the wnibd support team at [email protected]. We will respond within 30 days.

9 Data Security

wnibd takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

  • All data in transit between your device and wnibd is encrypted using TLS 1.3 protocol.
  • Personal data stored on wnibd servers is encrypted at rest using AES-256 encryption.
  • Access to personal data within wnibd is restricted to authorised personnel on a need-to-know basis.
  • wnibd conducts regular security audits and vulnerability assessments of its platform infrastructure.
  • Payment data is handled through tokenised, PCI-DSS compliant payment channels. wnibd does not store raw payment credentials.
  • Two-factor authentication is available for all wnibd player accounts and is strongly recommended.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your wnibd account has been compromised, contact support immediately. wnibd will investigate and take appropriate action, including notifying affected players if a data breach occurs that poses a risk to their rights.

wnibd will never ask for your account password via email, SMS, or live chat. If you receive such a request, do not respond and report it to wnibd support immediately.

10 Children's Privacy

wnibd is strictly an 18+ platform. The wnibd service is not directed at, and is not intended for use by, anyone under the age of 18. wnibd does not knowingly collect personal data from minors.

If wnibd becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, any funds returned to the original payment method, and the associated data deleted as soon as legally permissible.

If you believe a minor has registered on wnibd, please contact support at [email protected] so the matter can be investigated and resolved promptly.

11 Changes to This Policy

wnibd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the wnibd platform itself. When material changes are made, we will notify registered players via email or an in-platform notification.

The updated policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically so you are always aware of how wnibd handles your personal data. Continued use of wnibd after an update is published constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please contact the wnibd data team using the details below. We aim to respond to all privacy-related enquiries within 5 business days.

  • Email: [email protected]
  • Live Chat: Available 24/7 via the wnibd platform
  • Subject line for data requests: "Privacy Request – [your registered email]"

For faster handling of data access or deletion requests, include your registered mobile number and account username in your message to the wnibd support team.

Play with Confidence

Your Privacy is Protected — Join wnibd Today

Register on wnibd in under two minutes. Your data is encrypted, never sold, and always under your control. Over 500,000 players in Bangladesh already trust wnibd with their gaming experience.

18+ only. Please play responsibly. Visit our Responsible Gaming page for support tools.